Privacy Policy
Declan’s Appliance Repairs
195 Homefield Road, Sileby, Leicester, LE12 7TG
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or our website. By using our services, you agree to the practices described in this policy.
Information We Collect
Your name, address, email, and telephone number when you make a booking or enquiry.
Appliance details, fault descriptions, and any additional information you provide to us.
Technical information automatically collected when you use our website, such as IP address, browser type, and usage data.
How We Use Your Information
To provide and manage repair and installation services.
To confirm bookings, send reminders, and communicate with you about your appointment.
To process payments and issue invoices.
To improve our services and website experience.
To meet legal and regulatory requirements.
Sharing of Information
We do not sell or rent your information to third parties.
We may share your details with trusted suppliers or contractors when necessary to complete a repair or installation.
We may disclose information if required by law, regulation, or government request.
Data Storage & Security
We store personal information securely and only for as long as necessary to fulfil the purpose it was collected for.
We use appropriate technical and organisational measures to protect your information.
If data is no longer required, it will be securely deleted.
Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Request corrections if any information is inaccurate.
Request deletion of your information, subject to legal and contractual restrictions.
Object to or restrict processing in certain circumstances.
To exercise your rights, please contact us using the details below.
Cookies
Our website may use cookies to improve user experience and collect anonymised analytics data. You can manage or disable cookies in your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Declan’s Appliance Repairs
195 Homefield Road, Sileby, Leicester, LE12 7TG
Email: dec.squires1990@gmail.com
Phone: 0116 269 7168
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.